Last Updated: October 16, 2026
1. Introduction
Welcome to Sridayal Ayurveda. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, https://sridayalayurveda.com/, purchase our products, or contact us.
By accessing or using our website, you agree to the practices described in this Privacy Policy.
2. Information We Collect
We may collect the following types of information when you use our website:
Personal Information
Full name
Email address
Phone number
Billing and shipping address
Information you provide through contact forms or customer support
Order Information
When you place an order, we may collect information related to your purchases, order history, delivery details, and transaction status.
Technical Information
We may automatically collect certain information, including your IP address, browser type, device information, pages visited, and website usage data through cookies and similar technologies.
3. How We Use Your Information
We may use your information to:
Process and deliver your orders.
Confirm purchases and provide order updates.
Respond to your questions and customer support requests.
Improve our website, products, and shopping experience.
Maintain website security and prevent fraudulent transactions.
Send promotional communications where permitted and, where required, with your consent.
Comply with applicable legal and regulatory obligations.
4. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve functionality, remember user preferences, understand website traffic, and support essential shopping features.
You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect some website features.
Where required by applicable law, we will seek consent before using non-essential cookies.
5. Sharing of Information
We do not sell your personal information to third parties.
We may share relevant information with trusted service providers when necessary to operate our business, including:
Payment gateway providers for processing payments.
Shipping and logistics partners for order delivery.
Website hosting and technical service providers.
Analytics and marketing service providers, where applicable.
Government authorities or legal bodies when required by law.
Such sharing will be limited to what is reasonably necessary for the relevant purpose and subject to applicable legal requirements.
6. Payment Security
Payments made through our website may be processed by third-party payment gateways. Your payment information is handled according to the applicable privacy and security practices of the relevant payment provider.
We do not intend to store complete payment card details on our website unless a specific payment arrangement lawfully permits it and appropriate safeguards are in place.
7. Data Security
We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, alteration, or disclosure.
However, no method of internet transmission or electronic storage is completely secure. Therefore, we cannot guarantee absolute security of your information.
8. Data Retention
We retain personal information for as long as necessary to fulfil the purposes described in this policy, including processing orders, maintaining business records, resolving disputes, and meeting legal obligations.
When information is no longer required, we will take reasonable steps to delete or anonymise it, subject to applicable retention requirements.
9. Your Privacy Rights
Subject to applicable laws, you may have the right to:
Request access to your personal information.
Request correction of inaccurate information.
Request deletion of personal information where legally permissible.
Withdraw consent where processing is based on consent.
Opt out of promotional emails or marketing communications.
Raise a concern or submit a privacy-related request.
To exercise these rights, please contact us using the details provided below.
10. Third-Party Links
Our website may contain links to third-party websites, payment services, or other external platforms. We are not responsible for the privacy practices, content, or security of those websites.
We recommend reviewing their privacy policies before providing any personal information.
11. Children’s Privacy
Our website is not intended to knowingly collect personal information directly from children without the required authorisation or consent under applicable law.
If you believe that a child has provided personal information to us inappropriately, please contact us so that we can review the matter and take appropriate action.
12. Marketing Communications
We may send you product updates, offers, and promotional communications where permitted by law and based on the required consent.
You may opt out of promotional emails by using the unsubscribe option, where available, or by contacting us directly. You may still receive essential communications relating to your orders or account.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, website features, or applicable laws.
Any updates will be published on this page with a revised “Last Updated” date. We encourage you to review this page periodically.
We will review and respond to privacy-related requests in accordance with applicable laws.
Thank you for trusting Sridayal Ayurveda.